We are currently offering free standard delivery across all products on our site.
If the item you have ordered should be temporarily out of stock and we are unable to meet the delivery time scale, we will notify you of this by email or telephone.
Please note we are currently not posting on a daily basis. It may take us longer than usual to post your item to you and customers are experiencing delays in receiving deliveries from Royal Mail.
UK Standard Delivery
All orders are sent by Royal Mail 1st class signed for post
This service usually takes 1-2 working days and you will need to be at home to accept delivery. You may experience delays at the present time. Excludes Sundays and bank holidays.
UK Next Working Day Delivery
We are not currently offering Next Day Delivery.
UK Guaranteed Next Day Saturday Delivery
We are not currently offering this service.
For international delivery please contact us. Royal Mail are not sending mail to certain destinations.
If you have any delivery queries please do not hesitate to contact us.
Please email email@example.com and we will reply to you as soon as we are able.
Carol Anne cannot be held responsible for late delivery where the fault is with Royal Mail. Should your order become lost or delayed in the post then please contact us and we will do all we can to help.
We will not be liable for any loss you may suffer as a result of late delivery or cancellation of your order. Proof of delivery as required by Royal Mail services shall be deemed confirmation that the item has been delivered by Carol Anne.