We offer free standard delivery on all orders placed over £50.00.
Providing the item you have ordered is in stock and the order is placed before 3pm Monday to Friday, it will dispatched the same day. Orders placed after 3pm on Friday, or Saturday and Sunday will be dispatched the following Monday.
If the item you have ordered should be temporarily out of stock and we are unable to meet the delivery time scale, we will notify you of this by email or telephone.
Please note bespoke or made to order of pieces of jewellery can take up to 4 weeks to make.
All of our delivery charges include postage and packaging. We charge a set amount for delivery no matter on the size or value of your order.
UK Standard Delivery
All orders under £50.00 are sent Royal Mail 1st class signed for post - £5.00
This service takes 1-2 working days and will require a signature upon delivery. Excludes Sundays and bank holidays.
UK Next Working Day Delivery
Next working day post - £7.50.
Orders placed before 3pm Monday to Friday will be delivered before 1pm the next working day. Excludes Saturdays, Sundays and bank holidays. This service will require a signature upon delivery.
UK Guaranteed Next Day Saturday Delivery
Next day Saturday post - £10.00
Orders placed before 3pm on Friday will be delivered on Saturday before 1pm. Excludes Sundays and bank holidays. This service will require a signature upon delivery.
For international delivery please contact us.
If you have any delivery queries please do not hesitate to contact us.
Barnstaple - 01271 345786
Taunton - 01823 330242
Carol Anne cannot be held responsible for late delivery where the fault is with Royal Mail. Should your order become lost or delayed in the post then please contact us and we will do all we can to help.
We will not be liable for any loss you may suffer as a result of late delivery or cancellation of your order. Proof of delivery as required by Royal Mail services shall be deemed confirmation that the item has been delivered by Carol Anne.